Privacy Policy
1. General Information
As Oto Grade, protecting the privacy of our users is our top priority. This policy explains how information collected when you visit our website or use our services is processed.
2. Information Collected
The following information may be collected within the scope of our service processes:
- Name and surname information
- Phone number
- City and district information
- Vehicle information (make, model, year, damage type)
- Vehicle photos (optional upload)
3. Use of Information
The collected information is used only for the following purposes:
- To prepare a price quote for your vehicle
- To inform you by calling or messaging
- To improve our service quality
- To fulfill legal obligations
4. Sharing of Information
Your personal data is not shared, sold, or rented to third parties except for legal obligations and requests from official authorities.
5. Cookies
Our website may use analytical cookies to improve user experience. Google Analytics and Google Ads cookies are used to track anonymous user behavior. You can disable cookies from your browser settings.
6. Data Security
Industry-standard security measures are applied to protect your personal data. Your data is transmitted over encrypted connections and stored on secure servers.
7. Data Retention Period
Your personal data is stored within the legal periods from the end of the service purpose. Upon your request, your data can be deleted.
8. Your Rights
Under the KVKK/GDPR, you have the right to get information, correct, and delete your personal data. You can contact us to exercise these rights.
9. Changes
This policy may be updated from time to time. Users will be informed of significant changes.